Customer Service:
Tips:
1. To make sure you keep getting our emails, please add support@popvil.zendesk.com to your address book and set it as trustlist.
2. To find your order number for further assistance, it is found in the order confirmation email that was sent to you after you completed your purchase. Please check your spam mailbox if you don't see it.
3. Track your shipment in real time on your order details page once dispatched, or check your order status instantly on the Order Tracking page.
4. Please include your order number, product names of related items that you want to return. This is required for return or exchange.
5. Products need to be returned to the address that CUSTOMER SERVICE has provided. Please DO NOT use the address on the shipping slip.