For US, UK,Germany,France:
*For Other Regions, It may take 1-2 working days more.
How to track my parcel?
We will send you a shipping notification email after your item has been shipped including the order and tracking number. You can also check your order logistics information on Popvil APP or website by cliking "Me" Menu--My Order.
Tips for shipping:
1) For delivering successfully, we suggest you leave the correct email address, shipping address, and mobile number during the checkout process.
2) Unsuccessful delivery caused by a blank mobile column cannot be compensated.
3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include the apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Popvil.com.
If you have any questions, please contact our customer service department:
Customs & Import Tax
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always the buyer's responsibility to clear customs and pay the relevant custom duties.
In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
The rules are different in every country. Unfortunately, there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.
Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.
If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
Please find out as much as you can about your import taxes in your own country before completing your order.